Are you not happy with the low-quality product you bought on Aliexpress or have you found an alternative online store where you can shop? For whatever reason you want to learn how to delete Aliexpress account, I got you covered.
This guide will show you step by step how to delete your Aliexpress account in minutes. You don’t need to be tech-savvy nor do you need to contact Aliexpress customer support for assistance.
What is an Aliexpress account?
It is an account you create as a user to use the services which Aliexpress offers. When you create an account on Aliexpress, you automatically become an authorized user.
Creating an account on Aliexpress is of two types. You create to become a buyer or a seller on Aliexpress. But for the purpose of this guide, we will focus more on the Aliexpress account as a buyer.
How to create Aliexpress account
It is important you understand how to create an Aliexpress account. That will make it easy to follow the steps on how to delete it.
To create an account on Aliexpress Go to their website at Aliexpress.com. On the top right corner of your screen, you will see the option to Join. Click it on and a new window will open where you will register. Enter your email and password to create an account. Then fill in other details like first and last name.
Check your inbox and you will see a link from Aliexpress for you to verify your account.
A congratulatory message appears on your screen welcoming you to Aliexpress which shows that you can now begin to buy products.
Note: You can easily join Aliexpress using your Facebook, Apple, or Google account. That will save you the time you spend filling in your details and verifying your email address.
How to delete Aliexpress account
Now you know how to create an Aliexpress account, let’s dive into the main topic of this post which is how to delete your account on Aliexpress.
Step1: Go to the official website of Aliexpress and log into your account. You need to enter the email address and the password which you used to create your account before you can log in. If you saved it on Google, it will automatically be filled once you click on login. Also if you created the account using your Facebook or Google account, click login using either of them.
Step 2: Go to Account Settings. You will see it when you click on Settings. Tap Edit Profile.
Step 3: Click on Deactivate Account button. At this point, you have commenced the process of deleting your account.
Step 4: Aliexpess will warn you to be sure of the action you want to because you can’t undo your account after deleting it.
Step 5: Click Delete
Step 6: A confirmation code will be sent to the email address and phone number you added when you set up your account on Aliexpress. You are expected to add the 6-digit code in the box within 60 seconds.
Step 7: Click Submit and your account will be deleted.
Why do Aliexpress users delete their accounts?
The fact is that Aliexpress loses any time a user clicks on the ” Delete My Account” button.
Why?
A user who created an account is a potential buyer. Aliexpress makes money when sellers sell to buyers. They take their percentage for every sale a seller makes.
Users on Aliexpress delete their accounts for the following reasons:
1. Low-quality products
It is a fact that products on Aliexpress are cheaper compared to other leading online stores like Amazon. You can see a product that sells for $ 0.01 and when you check, over 1000 units of it have been sold. Many shoppers wonder why products on Aliexpress are cheaper.
They buy these products thinking they are durable only for them to get disappointed after a short time. This results in them taking steps to delete their Aliexpress account and begin the search for an alternative.
2. Limited payment options
Although Aliexpress is dominated by Chinese manufacturers, sellers, and buyers, users from other countries especially in Europe and America also shop there. One of the challenges they face is the inability to pay with payment methods that are convenient for them.
They don’t realize this at the beginning since Aliexpress doesn’t require you to set up your billing method before you create an account as a buyer. Many Americans and Europeans prefer to shop online with PayPal.
Unfortunately, not all sellers on Aliexpress accept payment via PayPal. They prefer credit cards and Alipay which is also part of Alibaba Group, the company that owns Aliexpress.
So users who prefer to pay with PayPal but do not see it as an option may not bother to contact the seller and request that they pay with PayPal. They will simply seek out how to delete their account.
3. Delayed shipping
This is a common issue on Aliexpress. Some sellers who offer free shipping don’t deliver on time. This frustrates buyers, especially those who resell these products and already have customers book for them in advance.
In some cases, the products don’t arrive and the buyer can’t track them because many of the sellers that offer free shipping don’t provide a tracking code.
A buyer who waited longer than expected to get their consignment may have disappointed a customer who booked for the product and paid upfront. This can result in them deactivating and deleting their Aliexpress account.
Steps to take before deleting your Aliexpress account
Bear in mind that the Aliexpress account you deleted is gone and can’t be recovered. Within a short time after deleting, your information will be erased permanently from the database. To avoid regrets, take the following steps before deleting your account:
- Cancel any order you have placed, ask for a refund and ensure you have been fully refunded before you delete your account. There is no way you can get your refund if you delete your account before requesting it.
- Be sure the products you bought have been shipped to your location and that you have received them before deleting your account. Even if you paid for shipping, there may be an event of a mix-up or tracking code not working. If you delete your account before then, it is impossible to reach the seller to complain.
FAQs on how to delete Aliexpress account
Before I conclude, let’s look at some of the questions you ask that relate to deleting your Aliexpress account.
How do I delete my Aliexpress data?
You can contact Aliexpress customer support to erase your data if you feel insecure after deactivating and deleting your account. Shopify as an ecommerce platform helps users delete their information permanently from Shopify database even after account deletion.
So Aliexpress can help you do so if it is possible. However, there are steps you can take like clearing your browsing data that relates to Aliexpress. To do this, launch your browser on your PC. Click on the three dots and tap history. Select all browsing history related to Aliexpress and delete.
How long does it take to delete an Aliexpress account?
Deleting your account on Aliexpress should not take more than 3 minutes if you understand the steps I showed you above. Refer to the second sub-heading of this post to learn how to do it.
Can you close an Aliexpress account?
Yes, you can close your Aliexpress account anytime you want. It’s 100% free. Login to your account, and navigate to account settings to begin the process.
How do I delete my Aliexpress account on my iPhone?
The Process is similar to a PC. Log into your Aliexpress mobile app which you downloaded from the Apple store, click on My Aliexpress and navigate to Account Settings.
Select Edit Member Profile and click on Deactivate Account Button. Give the reason for deactivating your account and click Delete My Account.
How do I stop Aliexpress emails?
Even after deleting your account, Aliexpress may continue to send your promotional emails. To stop this, scroll down to the bottom of the email and click on Unsubscribe. That removes your email address from their list.
What do I do if I can’t remember my membership ID?
Contact the customer support team of Aliexpress if you can’t remember your membership ID. Recall that you need to enter it or your email address before you can proceed to delete your account.
Final thought on how to delete your Aliexpress account
You don’t need help to delete your Aliexpress account. Just follow the steps I showed you above and you can do that in minutes. Log into your account, navigate to account settings and begin the process now.
Remember to cancel the order you placed, ask for a refund or allow your products to arrive at your location before you delete your account.
